NVZN Logo

Your Vision. Our Precision

Privacy Policy

Last Updated: 2025-11-22

Selene Photonics Inc. dba NVZN Labs ("NVZN," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [www.nvznlabs.com] (the "Site") and use our services (collectively, the "Services").

Please read this Privacy Policy carefully. By using our Services, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

1.1 Information You Provide to Us

Account Information

When you create an account, we collect:

  • Name
  • Email address
  • Company name
  • Phone number
  • Billing and shipping addresses
  • Password (stored in encrypted form)

Order Information

When you place an order, we collect:

  • Payment information (processed by our third-party payment processor)
  • Shipping address
  • Billing address
  • Purchase history
  • Order preferences

Design Files and Technical Information

When you use our Services, you may upload:

  • Gerber files
  • PCB design and layout files
  • Schematic files
  • Bill of Materials (BOM)
  • Assembly drawings
  • Special instructions
  • Technical specifications

Communications

When you contact us, we collect:

  • Email correspondence
  • Correspondence from our web interface
  • Phone call records
  • Chat messages
  • Support ticket information
  • Feedback and survey responses

1.2 Information We Collect Automatically

Usage Information

When you access our Services, we automatically collect:

  • IP address
  • Browser type and version
  • Device type and operating system
  • Pages visited and time spent on pages
  • Referring/exit pages
  • Date and time stamps
  • Clickstream data

Cookies and Similar Technologies

We use cookies, web beacons, and similar tracking technologies to:

  • Maintain your session
  • Remember your preferences
  • Analyze usage patterns
  • Improve our Services
  • Deliver personalized content

You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our Services.

Analytics

We use third-party analytics services (such as Google Analytics) to understand how users interact with our Services. These services may use cookies and similar technologies to collect and analyze usage data.

1.3 Information from Third Parties

We may receive information about you from:

  • Payment processors (transaction confirmations)
  • Shipping carriers (delivery status)
  • Component suppliers (for PCBA orders)
  • Business partners
  • Public databases

2. How We Use Your Information

We use the information we collect for the following purposes:

2.1 To Provide Services

  • Process and fulfill your orders
  • Create and manage your account
  • Generate quotes
  • Prepare CAM files and checkplots
  • Manufacture products to your specifications
  • Communicate about your orders
  • Communicate about your account
  • Provide customer support
  • Process payments and prevent fraud

2.2 To Improve Our Services

  • Analyze usage patterns and trends
  • Develop new products and services
  • Improve website functionality
  • Optimize user experience
  • Conduct research and analysis
  • Improve our internal processes, procedures and software

2.3 To Communicate with You

  • Send order confirmations and updates
  • Send billing statements and invoices
  • Respond to your inquiries
  • Send administrative information
  • Provide technical support
  • Send marketing communications (with your consent)
  • Conduct surveys and collect feedback

2.4 For Legal and Security Purposes

  • Comply with legal obligations
  • Enforce our Terms of Use and Terms of Sale
  • Protect our rights and property
  • Prevent fraud and abuse
  • Maintain security of our Services
  • Resolve disputes

2.5 With Your Consent

We may use your information for other purposes with your explicit consent.

3. How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

3.1 Service Providers

We share information with third-party service providers who perform services on our behalf:

  • Payment processors (e.g., Stripe, PayPal)
  • Shipping carriers (e.g., FedEx, UPS, USPS)
  • Cloud hosting providers
  • Email service providers
  • Analytics providers
  • Customer support tools
  • Stencil fabrication partners
  • PCB fabrication partners (for PCBA services)
  • Component distributors (for PCBA services)

These service providers are contractually obligated to protect your information and use it only for the purposes we specify.

3.2 Business Transfers

If we are involved in a merger, acquisition, sale of assets, or bankruptcy, your information may be transferred as part of that transaction. We will notify you before your information becomes subject to a different privacy policy.

3.3 Legal Requirements

We may disclose your information if required to do so by law or in response to:

  • Court orders or subpoenas
  • Legal processes
  • Government requests
  • To protect our rights, property, or safety
  • To protect the rights, property, or safety of others
  • To prevent fraud or illegal activity

3.4 With Your Consent

We may share your information with third parties when you give us explicit consent to do so.

3.5 Aggregated or De-Identified Information

We may share aggregated or de-identified information that cannot reasonably be used to identify you.

4. Data Security

We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction, including:

  • Encryption of data in transit (SSL/TLS)
  • Encryption of sensitive data at rest
  • Regular security assessments
  • Access controls and authentication
  • Employee training on data protection
  • Secure file storage and backup systems

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

5. Data Retention

We retain your information for as long as necessary to:

  • Fulfill the purposes described in this Privacy Policy
  • Comply with legal obligations
  • Resolve disputes
  • Enforce our agreements

You may request deletion of your information by contacting us, subject to legal retention requirements.

6. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

6.1 Access and Portability

You have the right to:

  • Access the personal information we hold about you
  • Request a copy of your information in a portable format

6.2 Correction

You have the right to:

  • Correct inaccurate or incomplete information
  • Update your account information

6.3 Deletion

You have the right to:

  • Request deletion of your personal information
  • Request deletion of your account

Note: We may retain certain information as required by law or for legitimate business purposes.

6.4 Opt-Out Rights

You have the right to:

  • Opt out of marketing communications (click "unsubscribe" in emails)
  • Opt out of certain analytics tracking
  • Disable cookies through your browser settings

6.5 California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

  • Right to know what personal information is collected
  • Right to know whether personal information is sold or disclosed
  • Right to opt-out of the sale of personal information (we do not sell personal information)
  • Right to deletion
  • Right to non-discrimination for exercising your rights

To exercise these rights, contact us at [[email protected]] or [phone number].

6.6 European Privacy Rights

If you are in the European Economic Area (EEA) or UK, you have rights under the General Data Protection Regulation (GDPR):

  • Right to access
  • Right to rectification
  • Right to erasure
  • Right to restrict processing
  • Right to data portability
  • Right to object
  • Right to withdraw consent
  • Right to lodge a complaint with a supervisory authority

Legal Basis for Processing:
We process your information based on:

  • Performance of a contract with you
  • Legitimate interests
  • Compliance with legal obligations
  • Your consent (where applicable)

7. International Data Transfers

Our Services are operated in the United States. If you are located outside the United States, please be aware that information we collect will be transferred to and processed in the United States.

By using our Services, you consent to the transfer of your information to the United States and other countries where we or our service providers operate.

For EEA and UK users, we implement appropriate safeguards for international transfers, such as Standard Contractual Clauses approved by the European Commission.

8. Children's Privacy

Our Services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information.

If you believe we have collected information from a child under 18, please contact us immediately.

9. Third-Party Websites and Services

Our Services may contain links to third-party websites, services, or applications. This Privacy Policy does not apply to those third-party services. We are not responsible for the privacy practices of third parties. We encourage you to review their privacy policies before providing any information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by:

  • Posting the updated Privacy Policy on our Site
  • Updating the "Last Updated" date
  • Sending you an email notification (for significant changes)

Your continued use of the Services after changes are posted constitutes your acceptance of the updated Privacy Policy.

11. Cookie Policy

11.1 Types of Cookies We Use

Essential Cookies

Required for the Services to function properly:

  • Session management
  • Authentication
  • Security features

Analytics Cookies

Help us understand how users interact with our Services:

  • Google Analytics
  • Usage statistics
  • Performance monitoring

Functional Cookies

Remember your preferences and settings:

  • Language preferences
  • Display preferences
  • Form data

Marketing Cookies (with consent)

Track your activity for advertising purposes:

  • Retargeting
  • Ad performance
  • Campaign effectiveness

11.2 Managing Cookies

You can control cookies through:

  • Browser settings (block all cookies, block third-party cookies, or delete cookies)
  • Our cookie consent tool (if applicable)
  • Opt-out tools provided by third-party services

Note: Disabling certain cookies may affect the functionality of our Services.

12. Do Not Track Signals

Some browsers include a "Do Not Track" (DNT) feature. Our Services do not currently respond to DNT signals because there is no industry standard for how to interpret them.

13. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

Privacy Contact:
NVZN Labs
1722 Ringwood Ave
San Jose, CA 95131
Email: [[email protected]]

We will respond to your inquiry within 30 days.